Coverage & Costs

Insurance & Billing

We accept most major insurance plans and are committed to making wound care accessible to every patient.

Accepted Plans

Insurance plans we accept

We work with the following plans. If you don't see yours listed, please call us — we may still be able to help or work with you on self-pay options.

Government Programs

Medicare Part B
Medicare Advantage
Medi-Cal
Medi-Cal Managed Care
Covered California Plans

Commercial Insurance

Anthem Blue Cross
Blue Shield of CA
Aetna
Cigna
United Healthcare
Health Net
Kaiser (select plans)
Humana

Other

Workers' Compensation
Veterans Affairs (VA)
TRICARE
Self-Pay

Insurance plans and coverage change frequently. Always verify your specific plan and benefits with your insurance provider before your visit. Our billing team is happy to help — call us at (555) 000-0000.

How It Works

Our billing process

We want billing to be the least stressful part of your care. Here's how it works from visit to statement.

Verify your benefits

Before your first visit, our team verifies your insurance coverage and checks for any prior authorization requirements. We'll let you know your estimated cost share upfront.

We bill your insurance

After your visit, we submit a claim directly to your insurance carrier. Most claims are processed within 2–4 weeks. We handle the follow-up with your insurer so you don't have to.

You receive a statement

Once your insurance has processed the claim, you'll receive a statement for any remaining balance — your co-pay, deductible, or co-insurance. Payment can be made by phone, online, or in person.

Questions? Call us

Our billing team is available Monday–Friday, 8am–5pm. We're happy to explain your statement, help appeal a denial, or discuss payment plan options.

Self-Pay Options

No insurance? No problem. We offer transparent, competitive self-pay rates and will always explain your costs before treatment. Payment is due at the time of service.

We accept cash, check, Visa, Mastercard, American Express, and Discover. We can also discuss payment plans for larger balances.

Ask About Self-Pay Rates

Financial Assistance

We believe financial hardship should never be a barrier to wound care. If you're facing difficulty affording care, please speak with our front desk team confidentially.

We can connect you with state and county assistance programs, sliding-scale options, and community resources to help ensure you receive the care you need.

Speak With Our Team
Billing Questions?

We're here to help

Our billing team is dedicated to making the financial side of your care as smooth as possible. Don't hesitate to reach out.

Hours Mon–Fri, 8am–5pm PT